StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...

Effective communications with people from diverse backgrounds .Discuss - Term Paper Example

Cite this document
Summary
Assessment 1: Assertiveness Diary Nurses have the most important role in healthcare for they are the ones who directly interact with the patient round-the-clock. Communication skills, both verbal and nonverbal, are essential for effective nursing care because even just a simple smile and a soothing voice could make a difference…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER97% of users find it useful
Effective communications with people from diverse backgrounds .Discuss
Read Text Preview

Extract of sample "Effective communications with people from diverse backgrounds .Discuss"

Download file to see previous pages

In this paper, I will be sharing my personal clinical experience that involved initiating assertive and therapeutic communication to a 35-year-old female patient with Down syndrome. To start with, it shall be emphasized that diversity does not just focuses on the racial or cultural background of individuals. Diversity is “a condition of having or being composed of differing elements (variety); especially the inclusion of different types of people in a group or organization” (Merriam-Webster 2011).

Hence, patient diversity is the full range of human similarities and differences in group affiliation including gender, race/ethnicity, social class, role within an organization, age, religion, sexual orientation, physical ability, and other group identities (Borkowski 2011, p. 15). Good communication skills among nurses in dealing with diversity is a big factor for effective management. In the cycle of effective management that includes planning and preparing, listening and observing, assessment and decision making, questioning and probing, giving feedback, and reflection and evaluation, the nurse, oftentimes, experiences vulnerability, criticism, hostility and success which calls for assertive sense to meet all these challenges (Darley 2002, p. 4). Assertiveness comprises respect for other people, self-respect or self-esteem, self-awareness, and effective, clear and consistent communication.

Assertive communication is the key to communicating important messages to others that helps individuals to stand up for their rights, and when appropriate, the rights of others (the patient’s rights with the nurse acting as the patient advocate) (Sully & Dallas 2005, p. 94). Being assertive helps a person to avoid the feeling of guilt, anger, resentment, confusion, and loneliness, which leads to a more satisfying life (Zerwekh & Claborn 2006, p. 264). It is also important to note that assertiveness can also be projected through nonverbal communication.

According to Videbeck (2010, p. 107) nonverbal communication is the behavior a person exhibits while delivering verbal content which includes facial expression, eye contact, space, time, boundaries, and body movements. It conveys truthfulness because it involves the unconscious mind acting out emotions related to the verbal content, the situation, the environment, and the relationship between the speaker and the listener (Videbeck 2010, p. 108). In addition to effective communication, the nurse-patient relationship in health care setting is often at the interpersonal level, between two people only, in order to establish a therapeutic relationship that will benefit the client, even when the contact is brief.

A communication can be therapeutic if it is client-focused, purposeful, and time limited, where the nurse comes to know and respond to the client as a unique person and the client comes to trust the nurse. In this therapeutic relationship, the nurse is sensitive to the client’s feelings and needs, where both of them communicate comfortably with each other in times of intimate/sensitive nursing care or emotional significance (Funnell, Koutoukidis, & Lawrence 2009, p. 446). The nurse utilizes the “use of self” where he or she consciously and in full awareness uses his or her own self to establish relatedness and to structure nursing interventions.

Because of the nature of nurse-patient interaction in the course of nursing care

...Download file to see next pages Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Effective communications with people from diverse backgrounds .Discuss Term Paper”, n.d.)
Retrieved from https://studentshare.org/environmental-studies/1423462-effective-communications-with-people-from-diverse
(Effective Communications With People from Diverse Backgrounds .Discuss Term Paper)
https://studentshare.org/environmental-studies/1423462-effective-communications-with-people-from-diverse.
“Effective Communications With People from Diverse Backgrounds .Discuss Term Paper”, n.d. https://studentshare.org/environmental-studies/1423462-effective-communications-with-people-from-diverse.
  • Cited: 0 times

CHECK THESE SAMPLES OF Effective communications with people from diverse backgrounds .Discuss

Communication in Organization: The Strengths and Weaknesses Affected Communication Skills

To some extent, this prevented me from effectively expressing and vividly arguing my points.... I also possessed a weakness with non-verbal communication skills whereby my body could indicate a different answer from what I have spoken.... My body expressions should not portray a different message from that being discussed verbally.... When addressing a group or audience, I normally became nervous due to the notion that people are more focused on my appearance rather than the information I am discussing....
4 Pages (1000 words) Term Paper

Managing a diverse workforce

Whenever people from diverse backgrounds get together under different conditions to work for a same company, there is high chance of a cultural shock and in order to save a workplace from being adversely affected as a result of it, the managers should play an active role in helping their employees overcome their biases and understand each other's cultural beliefs.... General consensus is that diversity means incorporation of people from different variables like races, ethnicities, nationalities, and genders into common programs and systems to ensure innovation, creativity, and success in a workplace....
14 Pages (3500 words) Essay

More Effective Communications

This paper “More effective communications” discusses in detail how communication in business can have an impact on profitability.... he importance of business communication and its link to profitability was expressed clearly from the results of Sage Research.... The major problem today is that many companies are wasting their precious resources on ineffective communications that cause confusion among the customers or clients and result in costly customer dissatisfaction....
7 Pages (1750 words) Assignment

Importance of Effective Cross-Cultural Communication in International Business

We discuss the various issues relating to the diverse workforce and how these influence international business and its effectiveness.... This essay deals with the discussion on the importance of effective communication between teams working in cross-cultural environments and further identifies the different issues in international businesses that employ a diverse workforce with different educational, technological, cultural and demographic backgrounds.... There is a growing trend among multi-national companies to employ diverse workforce, diverse not only in the functional and technological skills they possess, but also from various ethnic, cultural and demographic backgrounds....
6 Pages (1500 words) Essay

Advance Women and Ethically Diverse Individuals

hellip; The author states that the interviewee said that the key things that must be done to attract women and people of diverse backgrounds to roles in the organization are to foster an air of inclusiveness.... ) discuss the manager/administrator's Role within the organization The manager coordinates the activities of the organizations, communicating with key stakeholders.... People may come from different backgrounds and have different life stories, but everyone must respect each other....
2 Pages (500 words) Assignment

Work Force Diversity

Workforce diversity can be defined as the workforce of an organization that is made up of people from different cultural and demographical backgrounds.... The increasing globalization has made people to interact more among themselves as well as from the people of different beliefs, locations and cultural backgrounds.... The report was about the importance of having a diverse workforce in an organization.... However from the perspective of an individual diversity can be in terms of ethnicity, race, gender, age, or anything related to physical abilities....
8 Pages (2000 words) Essay

Group Behaviour Communication

effective communication is vital and it only occurs when the receiver comprehends the exact idea or information that the sender aimed to transmit.... This report "Group Behaviour Communication" discusses communication as a major aspect of group behavior.... The essay focused on comparing and contrasting task and friendship groups in terms of functional and dysfunctional behaviors and by use of various concepts and theories of communication....
13 Pages (3250 words) Report

Interpersonal Communications Problems

Secondly, it will discuss the interpersonal communication concepts that relate to the identified problem.... Given the fact that our organization is a multicultural organization comprising of a diverse workforce with employees from different cultures, ethnic backgrounds, gender, and age-related differences conflicts are bound to emerge.... This literature review "Interpersonal Communications Problems" presents interpersonal communications that can be described as the sending and receiving of messages between two or more people....
10 Pages (2500 words) Literature review
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us