StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Health Care Competition, Strategic Mission, and Patient Satisfaction - Essay Example

Cite this document
Summary
In line with the growing competition in the healthcare marketplace, there is a strong need to promote the improvements of the operational effectiveness and efficiencies by continuously upgrading Vitruvian’s computer systems. As a result of improving the company’s computer…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER96.9% of users find it useful
Health Care Competition, Strategic Mission, and Patient Satisfaction
Read Text Preview

Extract of sample "Health Care Competition, Strategic Mission, and Patient Satisfaction"

HCM367-0801B-01 The Health Care Organization - Phase 3 Discussion Board Discussion Board Response: In line with the growing competition in the healthcare marketplace, there is a strong need to promote the improvements of the operational effectiveness and efficiencies by continuously upgrading Vitruvian’s computer systems. As a result of improving the company’s computer systems and infrastructure, it will be easier for the employees to work as a team in order to achieve the organizational goal that was successfully set by Dr.

Montenegro. First, we could effectively monitor, coordinate and integrate the necessary information related to the health plans medical coverage reviews as well as the financial progress of Vitruvian Physician Partners (VPP) and Vitruvian Health (VH) which offers HMO-type of health plan services to millions of individuals who could not afford expensive health packages. Aside from being able to easily integrate the financial status of both companies, the creation of electronic medical records and claims adjudication as well as the monitoring of the patient’s appointment scheduling and claims processing will significantly improve the quality services we are delivering to the patients.

As a result of implementing the improvements of the computer systems and infrastructure, internal pressure among the organizational members due to ‘resistance to change’ is most likely to occur. (Burke, 2002: Ch. 5, p. 92 – 94; Ch. 12, p. 259) In general, ‘resistance to change’ could happen when the employees perceive that the use of computer technology could threat their current position or authority within the organization. (Uris, 1964) In the case of Vitruvian, Inc., some of its old employees may be threatened due to the possibility that some of them are computer illiterate.

Such fear could unconsciously create a lot of tension during the implementation process of the organizational change.It is normal for some of the health care professionals and managers to encounter resistance to change when implementing an organizational change. In line with this matter, Doc Vinny should be creative and resourceful enough to find a solution to the problem rather than to stop and take the organizational conflicts negatively. These two important traits could empower Doc Vinny in terms of solving the possible internal problems that may arise within the health care organization.

Being in-charge of promoting the values of the technology age, Doc Vinny should be able to view ‘resistance to change’ as a challenge. Organizational culture is “a pattern of behavior developed by an organization to cope with problems related to external adaptation and internal integration aside from enabling the employees to feel and think positively.” (David, 1999: 143) In line with the importance of organizational culture, Doc Vinny should carefully plan and be able to develop an entirely new organizational culture that will enable and persuade each of Vitruvian’s employees to embrace and appreciate the use of computers throughout the entire company.

*** End ***References:Burke, W. (2002). Organizational Change: Theory and Practice. Sage Publication. pp. 1 - 326.David, F. (1999). Strategic Management: Concepts. 7th Edition. New Jersey: Prentice-Hall.Uris, A. (1964). Techniques of Leadership. In Statpac An Overview of Organizational Leadership and Management. Retrieved February 18, 2008, from http://www.survey-software-solutions.com/walonick/leadership.htm

Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“HCM367-0801B-01 The Health Care Organization - Phase 3 Discussion Essay”, n.d.)
HCM367-0801B-01 The Health Care Organization - Phase 3 Discussion Essay. Retrieved from https://studentshare.org/miscellaneous/1545185-hcm367-0801b-01-the-health-care-organization-phase-3-discussion-board
(HCM367-0801B-01 The Health Care Organization - Phase 3 Discussion Essay)
HCM367-0801B-01 The Health Care Organization - Phase 3 Discussion Essay. https://studentshare.org/miscellaneous/1545185-hcm367-0801b-01-the-health-care-organization-phase-3-discussion-board.
“HCM367-0801B-01 The Health Care Organization - Phase 3 Discussion Essay”, n.d. https://studentshare.org/miscellaneous/1545185-hcm367-0801b-01-the-health-care-organization-phase-3-discussion-board.
  • Cited: 0 times

CHECK THESE SAMPLES OF Health Care Competition, Strategic Mission, and Patient Satisfaction

The Market Analysis and the Company Analysis of the University of Chicago Medical Center

Health Care Competition, Strategic Mission, and patient satisfaction: Research Model and Propositions.... The report will describe the market analysis as well as the company analysis of University of Chicago Medical Center and its strengths and weaknesses in the health care industry of Chicago, its competitors and market environment.... In the year 2008, the customer's spending on health care was accounted as 2.... The health care industry in the USA absorbs almost 16....
9 Pages (2250 words) Essay

Healthcare Competition in the United States

Health care competition, strategic mission, and patient satisfaction: research model and propositions.... These free services must also be paid for and so the overall health care bill tends to soar rather than decrease given these measures (Enthoven & Tollen, 2003).... Competition In health care: It Takes Systems To Pursue Quality And Efficiency.... Improving health care: A Dose of Competition.... Redefining Competition in health care....
5 Pages (1250 words) Research Paper

Competition in Health Care for Individuals, Organizations, and the System as a Whole

(2008) Health care competition, strategic mission, and patient satisfaction: Research model and propositions.... The paper "Competition in health care for Individuals, Organizations, and the System as a Whole" discusses that in the health care industry, the cost has been increasing and the quality of care has been declining but there have been attempts to improve the two.... Strengths and weaknesses, advantages and disadvantages of competition in health care for individuals, organizations, and the system as a whole....
8 Pages (2000 words) Essay

Competition in Healthcare

This paper analyses the issue of competition in the healthcare system incorporating all elements of it.... The essay highlights the strengths, advantages, and disadvantages of competition while also describing the strategies to employ in a competitive system and investigating the effects of competition on costs, quality, and safety.... It is important to point out that competition is crucial since it allows for innovations in the healthcare industry....
8 Pages (2000 words) Essay

The Total Patient Care Model of Nursing Delivery

ontribution of the Model to Cost Reduction, Quality of Care and patient satisfaction ... Health care competition, strategic mission, and patient satisfaction: Research model and propositions.... The nurse leaders and patients should determine whether the improvement in patient satisfaction and outcomes associated with the total patient-care model is worth the investment in the costs.... Models of nursing care constitute the procedures and structural representations that illustrate the flow of the health care operations (Rivers & Glover, 2008)....
10 Pages (2500 words) Research Paper

Marketing Activities for Primary Care Facility

2008, Health care competition, strategic mission, and patient satisfaction: research model and propositions, J Health Organ Manag 22(6).... usiness mission and goals ... health care industry comprises of primary care, secondary care, tertiary care, home and community care, and quaternary care.... Primary medical care is provided by a health care provider.... Usually this provider acts as the principal point of consultation for the patients who are within the health care system....
9 Pages (2250 words) Research Paper

Arroyo Fresco Study

Quality and performance excellence are critical elements to health care organizations operating in today's environment of increased competition, changing regulations, and better-informed health care consumers.... health care organizations must be able to demonstrate their.... Arroyo Fresco's stated mission is to provide residents of Yuma, Lap Paz, and Mojave counties easy and timely access to high-quality and safe health care services; responsive to their diverse cultural and socioeconomic needs, regardless of their ability to pay (AF Case Study)....
4 Pages (1000 words) Essay

Competition in Health Care for Individuals, Organizations, and the System as a Whole

(2008) Health care competition, strategic mission, and patient satisfaction: Research model and propositions.... "Competition in health care for Individuals, Organizations, and the System as a Whole" paper examines types of competition in force in different health care markets, and their impact, and strengths and weaknesses of competition in health care for individuals and the system as a whole.... Some authors argue that competition in health care has become zero-sum and this has divided the value rather than increasing it....
10 Pages (2500 words) Coursework
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us