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Susans blog and the UPE Initiative - Essay Example

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The essay “Susan’s blog and the UPE Initiative” focuses on the first component of PwC’s Unique People Experience, which is the understanding of the different needs of its 28000 employees. Semi-annual surveys were conducted in order to track satisfaction rates among employees…
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Susans blog and the UPE Initiative
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Feedbacks of the employees are essential for the organization to make desired changes in their management strategies. PwC has constituted teams for executing different tasks and the team leaders have given the responsibility of collecting the feedbacks of the employees. Moreover, team leaders were given the responsibility of improving the scores within their business or geographies (Hellriegel & Slocum, 2010, p.258). Thus PwC was succeeded in giving more attention to the individual needs of the employees.

It is impossible for PwC to standardize its strategies for the 28000 diverse employees. Constructive feedback from the team members helped PwC to take actions based on it at the micro-level because of the allocation of the responsibilities to the team leaders for taking proper actions. Aspects of supported appropriated self-disclosureDoing business with the opposite sex was the major slogan adopted for supported appropriated self-disclosure by PwC. PwC has realized that there are differences between male and female body language and increasing the female role models visibility is important for making positive mentoring relationships (Hellriegel & Slocum, 2010, p.258). Informative and social skill development is another aspect of supported appropriated self-disclosure.

In order to develop proper social skills, identification of the body language is important. As per some studies, most of the communication occurs nonverbally compared to verbal communication. Body language is the most important nonverbal medium of communication. Aspects of reducing interpersonal and cultural barriersRace, gender and work-life experiences of each employee out of the 28000 employees of PwC might be entirely different because of the immense diversity of the workforce. These differences may create cultural or interpersonal barriers in the functioning of the teams formulated by different ethnic groups.

In order to avoid such conflicts, PwC has given the responsibility of knowing the employee professionally and personally to the team leaders. Teamwork has been incorporated in PwC not only for improving productivity but also to account for the diverse needs of the employees. In the current globalized business environment, it is impossible for an MNC to appoint local employees alone. A diverse workforce will help the organization in assembling the local knowledge of different cultures and to utilize it for the growth of the company.

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